The Course Consultant is one of the key points of contact between the university and the customers (parents and students, ranging from foundation level to postgraduate level).
Key roles: Respond to queries from various touchpoints (such as emails, WhatsApp, telephone, walk-in, chatbot, apps, etc) offering advice about suitable courses relevant for the prospective students, offering support for their registration process and for financial aid (PTPTN, EPF, scholarships, grants, etc).
1) To achieve monthly or annual student recruitment targets by registering students
2) To build the business by identifying prospects and selling to them
3) To provide essential information about the market demands, competitive market and opportunities available as part of the sales engagement process
4) To recommend new opportunities and service improvements
Payment of fees, class schedules, handling progression students, assist to 1st day class if required, assist new students for subject registrations, assist on PTPTN application, assist existing students to resolve issues
The candidate should have a passion and motivation for sales and marketing related work.
The Lecturer will set and deliver high standards of teaching, learning, assessment and guidance to students in accordance with relevant curriculum and policies set by the University and its partner through the most effective and efficient use of resources. The role is inclusive of :
The Lecturer will set and deliver high standards of teaching, learning, assessment and guidance to students in accordance with relevant curriculum and policies set by the University and its partner through the most effective and efficient use of resources. The role is inclusive of :
The Lecturer will set and deliver high standards of teaching, learning, assessment and guidance to students in accordance with relevant curriculum and policies set by the University and its partner through the most effective and efficient use of resources. The role is inclusive of :