Statement regarding Coronavirus (COVID-19)
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A Message from the Vice-Chancellor to the IUMW Community

The impact of the COVID-19 (coronavirus) pandemic continues to be felt extensively across the economic and social frontiers around the world. IUMW is not alone of course in facing major challenges from the pandemic and, like all universities, the crisis has had a severe impact on the way we deliver our performance more so in our learning and teaching services.

Responding to the challenges has been a challenge itself. It has demanded all of us to think differently and that required an enormous amount of understanding, making difficult choices and adapting to the new normal environment. Of paramount importance has been health, safety, and wellbeing of our students and staff. We will continue to place people’s wellbeing at the centre of what we do and the decisions we make.

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In response to government guidelines, throughout the Movement Control Order (MCO), we rolled out university-wide online learning. With the course curriculum designed for face-to-face learning, the process of transitioning to go online, delivery was not without its difficulties, and we appreciate the initial challenges and difficulties faced by students. We expected a brief period of adjustment, while everyone adjusted and adapted to this new way of learning.

The university is currently using a blended learning approach, with a combination of face-to-face and online learning. The ministry has allowed universities to resume full operation in October with adherence to the strict guidelines, however, we are mindful of the risks involved should we decide to bring all students back to the campus. In the interest of all, we decided to continue teaching with a blended learning approach for the remainder of 2020, with student experience and safety central to our decision making.

Despite the challenges of moving away from face to face teaching, a huge effort has been made by both the academic team and support services to effectively deliver learning, teaching, and assessments online, so that our students can continue their studies and receive the support that they need. I am grateful to them for their efforts, as I am to the student community for their readiness to embrace a new way of learning.

Although the focus of activities has moved away from the campus, we are still here, and university life continues, albeit in a different way. We remain committed to giving students the professional care and support they need to develop their intellectual, professional, and social skills, helping shape their future - just as they would expect from us.

I am sincerely grateful to the entire IUMW community: students, staff, friends, and partners – for the part they are playing in the University’s response. I look forward to welcoming the whole community back to campus, with new arrangements and hopefully we will have proper adjustments in place by then. More importantly, we want a safe and healthy environment and a community that thrive and enjoy the promises we want to deliver. In the meantime, we will continue to work together as we all overcome this current crisis. I can only seek your patience, and understanding while we do the painful adjustments for long term gains.

Thank you.

Last Updated 12th January 2021

We refer to the recent announcement by the Prime Minister on the enforcement of the Movement Control Order (MCO) in several states in Malaysia, including the Federal Territory of Kuala Lumpur.

IUMW is directly affected by the MCO, therefore the campus will be closed from 13th January - 26th January 2021. Until otherwise advised, we will continue with online learning and assessments, with any face to face activities at this point not possible.

Student support services will also primarily be delivered online; with stricter movement control, there will be limited staff at the office to attend to matters that require physical support. This means there may be delays over certain matters, although we will try our best to accommodate all requests promptly.

Covid 19 Updates - International Students Frequently Asked Questions

Support and Guidance

We understand that online learning may be challenging to some so if you are having any difficulty, please reach out to the Student Services Centre at [email protected] who will channel your enquiry to the respective personnel.

The virtual counselling service is also available should you require help or having concerns over your wellbeing. You may contact them by writing to [email protected] or chat with the team on WhatsApp at 018-2845797.

To book a slot, please fill in the form at the link below - our registered counsellor will be in touch with you for confirmation.

Counselling Appointment Form

*Confidentiality: According to the Malaysia Counsellors Act 1998 (Act 580), all materials and information discussed during the counselling sessions are strictly confidential, except when there is imminent danger of harm to the client or another person.

Please be assured that students are our utmost priority. The IUMW Student Council is working with the University to reach out to students who may not have good internet access or are facing other related issues to help make alternative arrangements. For current students, please check Registry Google Classroom and your student email for the latest updates. For questions and additional support, please do not hesitate to contact;

Student Council
[email protected]
IUMW Counsellor
[email protected]

Teaching and Learning

The centre/faculties have made arrangements for final assessments to accommodate the current situation. We believe that the CMCO should not have a detrimental effect on students’ studies and progression hence, we are looking at every possible way to provide ample assistance. Extension to deadlines have been granted and lecturers are available for consultation via email or video call.

Programme Coordinators

For assistance with academic matters, please contact your Programme Coordinator:

Centre of Foundation Studies
[email protected]
Faculty of Business IUMW Business School
[email protected]
[email protected]
[email protected]

Mobility Students

Upon consultation with our UK partner university, the University of Wales Trinity Saint David, the January 2021 semester for the Mobility is open for students. The Heads and Programme Coordinators will communicate with students on mobility preparation. Students are also to be reminded of the eventualities of a second/third wave and the responsibility of travel during this time. There are risks involved and the uncertainties on travel restrictions are to be considered.

Travel Restrictions

The Education Malaysia has released a new Standard Operating Procedures (SOP) for international students planning to travel to Malaysia. The information is available on their website and is subject to change depending on the progress of the situation. It is important that you check with the Malaysian Embassy in your country, your government regulations, and airline requirements before making any travel plan to Malaysia. For international students, please refer to the International Student Officers (ISO), Mr Nizam and Mr Khusairi at [email protected], if you need any assistance.

Health & Safety

We encourage everyone to continue to adhere to all preventive and general hygiene measures by following the guidelines set by professional and regulatory agencies. Our priority is the health and safety of our students, staff, and the wider community. We will continue to work closely with authorities and keep our stakeholders informed of any changes as the situation continues to evolve.

Thank you, and stay safe.